Q: How long is your water dispenser guaranteed for?
A: 1 year.
Q: Are you factory or trading company?
A:We are factory.
Q: What is your main market?
A: America, Asia, Middle east and Europe
Q: What is the delivery period for one purchase?
A: Generally 40 days. A little bit longer during busy season.
Q: What temperature the water can be processed?
A: 6-8℃ for cold water and 90-95℃
Q: When did your factory start this business?
A: Since 2004.
Q: How many workers does your company have?
A:700 workers
Q: How many pieces of water dispenser can you produce per day?
A: Around 4000 pieces.
Q: How do you control your quality?
A: We have 5 steps of testing on the line and 1 step of testing after producing.
Q: How do you deal with customer complains?
A: Filling complains form, sending necessary photo, analyzing cause of the problem, find the way to solve the problem, discuss about compensate solution.